Rafaela Hotel Heidelberg | Hotel in Heidelberg

| 9.1 (1354 Reviews) |  2 Bathrooms  6 Guests
Neuenheim Hotel | Rafaela Hotel Heidelberg

Hotel in Neuenheim, Heidelberg

Set in the Neuenheim district of Heidelberg, Rafaela Hotel is within a 15-minute walk of Heidelberg's Old Town district with the theater and university. Heidelberg Castle and Heidelberg Zoo are also less than 1.2 mi away. The units in the hotel are equipped with a flat-screen TV with cable channels. Every room comes with a private bathroom with a shower and free toiletries. The modern bathrooms with glass doors are half-openly integrated into the room.Guest rooms will provide guests with a fridge. There is a children's playground on site. Mannheim City Airport is 8.7 mi away.

Rafaela Hotel Heidelberg is located in Heidelberg.

This 27 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Accessibility, Security/Safety, and several others. This is a 3 star rated property and has over 1354 reviews with the average score of 9.1 . Coming to Heidelberg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 27 Bedrooms Hotel if you want to learn more about this place in Heidelberg. These details are authentic, as they are provided by our partner, booking.com.

This Rafaela Hotel Heidelberg in Heidelberg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Rafaela Hotel Heidelberg”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen

Facility Overview

Breakfast
  • Wine/Champagne
  • Bar
Parking
  • Parking garage
  • Electric vehicle charging station
  • Parking
  • Accessible parking
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Playground
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
General
  • Facilities for disabled guests
  • Air conditioning
  • Non-smoking rooms
  • Family rooms
  • Wifi in all areas
  • Safe
  • Elevator
  • Convenience store on site
  • Hypoallergenic room available
  • Smoke-free property
  • Heating
  • Soundproof rooms
Guest Services
  • ATM on site
  • Baggage storage
  • Meeting/Banquet facilities
  • Shared lounge/TV area
  • Daily housekeeping
  • Fax/Photocopying
  • Express check-in/out
  • Hair/Beauty salon
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • CCTV outside property
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.94
Location:
9.42
Staff:
9.72
Facilities:
9.19
Comfort:
9.44
Cleanliness:
9.5
brookeshem04
Apr 12, 2026 07:00:00 AM
Review Score:   10
Germany
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Great location - old town was easily reachable by foot or public transportation, and the square just outside the hotel was lively and offered several restaurant and bar options. Hotel staff were super friendly and helpful. The rooms were large comfortable rooms, even roomy enough for me and my two teenage sons. Breakfast was hearty and at a good price.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Double Room

Bathroom

Shampoo, Body soap, Hairdryer, Private bathroom, Walk-in shower, Free toiletries, Towels, Toilet paper, Shower, Toilet

General

Trash cans, Air conditioning, Hardwood or parquet floors, Safe, Key card access, Hypoallergenic, Heating, Soundproof, Smoke Alarm

Media & Technology

Flat-screen TV, TV, Cable channels

Kitchen

Refrigerator

Living Area

Desk, Sitting area

View

View, Quiet street view, City view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Roll-in shower, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Family Room - Souterrain
Room Type: Family
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Family Room - Souterrain

Bathroom

Shampoo, Body soap, Hairdryer, Private bathroom, Walk-in shower, Free toiletries, Towels, Toilet paper, Shower, Toilet

General

Trash cans, Air conditioning, Hardwood or parquet floors, Safe, Key card access, Hypoallergenic, Heating, Soundproof, Smoke Alarm

Media & Technology

Flat-screen TV, TV, Cable channels

Kitchen

Refrigerator

Living Area

Desk, Sofa, Sitting area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Outdoors

Terrace

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit located on ground floor, Lower sink, Entire unit wheelchair accessible, Roll-in shower, Raised toilet, Emergency cord in bathroom, Toilet with grab rails

Room amenities

Clothes rack, Non-feather pillow, Sofa bed, Socket near the bed, Feather pillow

Entertainment & Family Services

Child safety socket covers

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Rafaela Hotel Heidelberg pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Rafaela Hotel Heidelberg?

Check-in time for Rafaela Hotel Heidelberg starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Rafaela Hotel Heidelberg have a swimming pool?

No, this Rafaela Hotel Heidelberg does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Rafaela Hotel Heidelberg?

Best-rates for the Rafaela Hotel Heidelberg starts from $234 per night with includes TV, EV Charge Station, Fireplace/Heating, Guest Services, Entertainment, Child Friendly, Business Services, Toiletries, Wheelchair Accessible, Accessibility, Security/Safety, Wellness Facilities, Internet, Air Conditioner, Parking, Sports/Activities, Bar, Breakfast, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Rafaela Hotel Heidelberg a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Rafaela Hotel Heidelberg wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Rafaela Hotel Heidelberg is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Rafaela Hotel Heidelberg?

Based on the information reported by the owner or manager, the Rafaela Hotel Heidelberg indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Rafaela Hotel Heidelberg?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD234
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